As part of the Release of Information Team, interprets and responds to requests for protected health information. Ensures the privacy of the patient by safeguarding and protecting protected health information in the performance of duties. Fulfills release of information requests in an accurate and professional manner within timeframes established in contracted Service Level Agreements with the customer. Adheres to Customer policy and GRM policy, as well as state and federal regulatory guidelines surrounding the release of protected health information. Reproduces protected health information using a variety of technologies, including photocopiers, scanners and facsimiles. Performs data entry functions, utilizing GRM's Custom ROI System, to log, monitor, and complete requests for information. Provides routine service to customers regarding release of information requests.. Periodically, attends meetings and/or training to keep abreast of industry and regulatory changes affecting release of information functions.

Responsibilities: 

• Process all requests for release of information by locating and retrieving the corresponding protected health information in a timely and efficient manner and as directed by GRM policies and procedures. Safeguard and protect the patient’s privacy by verifying the requestor type and release requirements in accordance with HIPAA guidelines and GRM policy.
• Reproduce the requested information according to Service Level Agreement timeframes and in accordance with the authorization and/or legal requirements (e.g., subpoena).
• Verify the accuracy and quality of reproduced work and data entry prior to providing information to the requestor. Ensure that work is performed in accordance with federal and state statutes.
• Generate cover letters, pre-payment invoices and mail information to the requestor. Upon receipt of payment or pre-payment from the requestor, finalize the request in the GRM ROI System.
• Perform other duties as assigned.

Requirements:

• Associates Degree Required, Bachelor's Preferred.
• RHIT (Registered Health Information Technician) Certification Required.
• 2 Years relevant experience required, 4 years preferred.
• Must be able to pass a pre-employment criminal background check and drug screen.

Job Type:

• Full-Time

Location:

• Indianapolis, Indiana

Benefits:

• GRM offers excellent compensation and benefits. Benefits include a choice of plans providing comprehensive coverage for medical, dental, and vision care for employee & dependents, as well as employee life, optional long term disability, matching 401(k), paid vacation and holidays.

GRM Document Management is a leading provider of lifecycle records and information management solutions. The company brings proprietary innovation, blended integration and new levels of cost efficiency to document storage, data protection, digital/electronic document management and certified destruction. With over 25 years of experience, GRM has earned the trust and continued business of more than 5,000 customers—large and small, domestic and multinational—representing a wide range of industries. Clients are served from state-of-the-art, climate-controlled facilities in major U.S. markets and internationally throughout China.

If qualified and interested, please send resumes by email to tdavis@grmdocument.com