Career Opportunities

Imaging Team Leader 

About GRM
GRM Document Management continues to bring proprietary innovation and new levels of cost efficiency as a leading provider of information management solutions. For over 25 years, the company has been effectively blending Digital Document Management with traditional paper storage to create GRM’s unique Blended Solution. Our expertise in records management, coupled with leading edge enterprise content management (ECM) solutions provides organizations a single window into their documents and records, whether paper or electronic, active or inactive.

SUMMARY: 

To serve as the onsite team leader for the Scan Center operation of the Indianapolis facility.  This individual will be a "working" team leader with a 70/30 split for daily production/daily supervision.    

Only applicants with experience will be considered

Essential Duties And Responsibilities:

  1. Responsible for all document preparation and indexing, including but not limited to sorting and/or preparing hard copy records for scanning, according to specific client requests.
  2. Follow production procedures and completing internal documentation & tracking.
  3. Adhere to Imaging Center guidelines of maintaining clean work environment.
  4. Perform Quality Checks on all documents scanned and prepped to ensure accuracy and correct any quality issues as needed.
  5. Detect image errors and determine/document the cause of the errors detected during QC.
  6. Utilize the keyboard to conduct manual data entry of required fields for validation and/or verification.
  7. Re-assemble documents back to its original condition as required.
  8. Prepare product for delivery and assure all projected documentation is complete.
  9. Maintain and ensure optimal performance of scanning hardware and software and trouble shoot errors as necessary.
  10. Assist the EDM Manager with project setups and delivery site setups. 
  11. Supervise the training of new Imaging Specialists.
  12. Comply with daily maintenance and safety checks of all equipment.
  13. Utilize pallet jacks and carts as necessary.
  14. Serve as daily production supervisor for assigned team and/or project to ensure the timely and quality completion of projects and work.
  15. Ensure that daily Scan On Request orders are delivered according to due dates/times required for each order.
  16. Communicate production goals and quotas to each Imaging Specialist for each project and/or daily work.
  17. Adhere to all company policies and procedures as it pertains to the production Scan Center.
  18. Report any issues or actions that a project or deliverable cannot be met on time or as requested to the EDM Manager immediately. 
  19. Additional duties to be discussed and added as necessary.

 

Job Requirements:

  • 4 year college degree preferred, high school diploma required.
  • 3 year related experience in team-focused environment, preferably in a service industry.
  • 2 year experience in a Supervisor role in an Imaging Center preferred. 
  • Must be able to maintain record order and sequence.
  • Must be able to understand the importance of detail and accuracy.
  • Ability to work at a sustained pace to meet production rates while producing quality work.
  • Demonstrate understanding for the importance and value of customers.
  • Must be able to work independently with minimal supervision.
  • Ability to work collaboratively in a team environment.

 

Physical Requirements (Lifting, etc.):

  • Routine lifting of 20–60 lbs
  • Routine scanning of materials
  • Overhead reaching
  • Bending and stretching
  • Sit and Stand for long periods in the day
  • Routine pushing and pulling boxes and pallet jacks
  • Able to operate forklift, pick lifts, and/or pallet jacks
  • Primary working conditions are typical for an indoor/office environment

 

If qualified and interested, please send resume by email to tdavis@grmdocument.com

 

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