Career Opportunities

Imaging Supervisor/Manager

GRM Information Management Services, a leading provider of lifecycle records management solutions, is seeking a fast and accurate individual to be an intricate part of our EDM Scanning team based out of our Jersey City, NJ location. 

We are currently recruiting for an Imaging Supervisor for our Scanning Center in Capitol Heights, MD.

 

Job Summary

Responsibilities for this position will include managing a staff of 10-15 people, managing the workflow processes, ensuring imaging standards are practiced and followed, assessment of production performance and capacity, liaison for all project implementations and support on operations calls.

Responsibilities for this position will also include setting of batch classes (including documentation), analyzing and modifying workflow performance, supporting local sales staff on presentations as required and training of new staff in all phases of the imaging process.

Included as part of the operation responsibility is accountability for productivity and profitability, capacity planning which includes managing the through put of each phase of imaging, system utilization including local disk, supplies and imaging process, insure the proper backup of all related components and maintain a proper DR process.

Essential/Key Areas of Responsibility

* Manages/leads all staff and activities related to the imaging operations.

* Maintain all related imaging equipment.

* Will assist when necessary support of batch classes based on need.

* Coordination of local operations for proper chain of custody / security

 

Imaging

* Active participation in the operations, support and maintenance of all aspects of imaging practices within GRM.

* Monitor and ensure GRM security policies and controls are met related to imaging and the Scanning Center

* Maintain proper DR process and procedures for the imaging environment.

Technical Skills and Proficiency

* Excellent knowledge of imaging operations and workflow.

* Excellent knowledge of imaging software (Kofax a plus).

* Excellent knowledge of computer and scanner operation.

* Excellent knowledge of Windows environment with some knowledge of networking.

 

Daily Operations

* Coordinate box/document transfer, chain of custody from local operations.

* Management of the Kofax workstations and scanners capacity.

* Development of batch classes and documentations as needed.

* Coordinate efforts with support on issues.

* Manage local data distribution via Online Records Center or (CD/DVD, etc.) with local operations.

 

Maintenance tasks

Perform required scanner maintenance.

* Coordinate PM and Scanner support with vendor.

* Standard reporting as required for the location.

 

Job Requirements

KNOWLEDGE, SKILLS AND ABILITIES

* Requires a minimum of 2-3 years of Supervisory experience in an imaging operation within a    Windows environment; experience with Kofax a plus.

* Five to seven years of computer related experience.

* Strong organizational and communication skills.

* Strong operational and production focus with imaging experience.

* Strong written communications skills.

* Ability to work on multiple items simultaneously while meeting deadlines.

At this time we are considering only local candidates who are able to work without employer sponsorship. No agencies or phone calls, please.

 

 

Only those candidates whose experience best meets our requirements will be contacted.

GRM is an Equal Opportunity Employer.

 

Please send your resume and salary requirements to dnolan@grmdocument.com

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